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Maximizer CRM

Long-standing sales CRM, strong niche with financial advisors

Market
Coverage
Price band
£££
AI maturity
Basic
Skill level reqd
MODERATE
ESTABLISHED
01

At a glance

Vendor
Maximizer CRM
Ownership
Private
Headquarters
Vancouver, Canada
Founded
1987
Typical customer size
10 - 250 employees
UK presence
Established UK office and partner base, notably in financial services
Global usage rank
#36 of 40 by installed base
Implementation complexity
Moderate
Typical payback period
7 - 12 months
Relative total cost
Medium
Target business fit
SME / Financial Services
Differentiator
Long-standing sales CRM, strong niche with financial advisors
02

Who it's really for

Best fit
  • UK financial advice and wealth management firms
  • Regulated small businesses needing audit trails
Poor fit
  • Fast-moving technology businesses
  • Buyers wanting a modern interface
03

Core functional coverage

Sales
Good
Compliance and audit
Strong
Marketing
Good
04

Commercial model

Verified as at 1 August 2026

Prices are indicative list positions in GBP, converted where the vendor publishes in another currency, and exclude VAT. Treat them as directional.

Licensing structure
Per-user, per-month subscription, billed annually. Sold direct and through UK partners.
Entry price
From roughly £50 per user per month.
What an SME realistically pays
£50 - £90 per user per month, often with partner configuration for compliance workflows.
Minimum seats
Three
Contract terms
12 months minimum, billed annually
Published tiers
Base Edition
≈ £50 / user / month
Core CRM, three-user minimum
Sales Leader Edition
≈ £70 / user / month
Adds pipeline coaching and analytics
Financial Advisor Edition
On application
Compliance workflows for regulated firms
Common hidden costs
  • Partner configuration for compliance workflows
  • Higher per-user cost than general-purpose alternatives
  • Add-on integrations to adviser back-office systems
  • Training for regulated processes
05

Ecosystem and integrations

Marketplace
Modest marketplace with a strong financial services add-on community
Key native integrations
Outlook and Microsoft 365Intelliflo and adviser back-office systemsQuickBooks and SageMailchimpZapier
UK implementation partners
Good within financial services specifically. A small but experienced UK partner base.
06

Customisation and extensibility

Configurable without developers
  • Custom fields and user-defined tabs
  • Workflow automation and approvals
  • Compliance and audit rule configuration
  • Custom report building
Where the ceiling sits
Moderate to high, particularly around compliance workflows where it is unusually strong.
07

Implementation reality

Typical time to value
6 - 14 weeks, usually partner-led
Is self-implementation realistic?
Partially. Compliance configuration realistically needs help.
Migration considerations
Solid import tooling and partners who understand adviser data structures.
08

Support and success

Included as standard
Email and phone support, with UK hours
Costs extra
Partner support contracts and training packages
Documentation and community
Adequate documentation. The community is small but sector-specific and knowledgeable.
09

Scalability and lock-in

Behaviour as you grow
Comfortable to a few hundred users. Well suited to regulated firms growing steadily.
How hard it is to leave
Moderate. Compliance configuration and audit history represent real invested work.
10

Strengths and watch-outs

Strengths
  • Deep vertical credibility with UK financial advisers
  • Strong audit and compliance features
  • Long, stable track record
Watch-outs
  • Dated user experience
  • Expensive relative to general-purpose alternatives
  • Little AI capability
11

Bottom line for an SME

A sound choice inside its vertical, particularly UK financial advice. Poor value outside it.

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