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Prices correct as at August 2026
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Platform profile
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Built by and for sales teams, calling built in
Market
Coverage
♥
♠
★
Price band
£££
AI maturity
Developing
Skill level reqd
LOW-MOD
ESTABLISHED
01
At a glance
02
Who it's really for
Best fit
- High-volume outbound and inside-sales teams
- Businesses where calling is the primary sales motion
Poor fit
- Relationship or account-managed sales with long cycles
- Teams needing marketing or service
03
Core functional coverage
04
Commercial model
Verified as at 1 August 2026Prices are indicative list positions in GBP, converted where the vendor publishes in another currency, and exclude VAT. Treat them as directional.
Licensing structure
Per-user, per-month subscription, billed annually. Calling and SMS are metered on top.
Entry price
From roughly £39 per user per month.
What an SME realistically pays
£75 - £110 per user per month for the tiers outbound teams need, plus metered call costs.
Minimum seats
One
Contract terms
Annual for the headline price; monthly at roughly a 30% premium
Common hidden costs
- Call and SMS charges on top of the licence
- Steep per-seat cost relative to peers
- Higher tiers required for advanced permissions
- Separate tools for marketing and service
05
Ecosystem and integrations
Marketplace
Around 100 integrations plus a well-documented API
Key native integrations
Gmail and OutlookZoomZapier and MakeSlackSegment
UK implementation partners
None. A self-serve product with no implementation channel.
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Customisation and extensibility
Configurable without developers
- Custom fields and multiple pipelines
- Smart views and saved searches
- Workflow and sequence automation
- Call and SMS templates
Where the ceiling sits
Moderate. Deep for outbound activity, shallow for anything outside a calling motion.
07
Implementation reality
Typical time to value
1 - 3 weeks
Is self-implementation realistic?
Yes. Close is built to be adopted without help.
Migration considerations
Good import tooling and a strong API. Porting call recordings is the awkward part.
08
Support and success
Included as standard
Email support on all plans, well regarded for speed and competence
Costs extra
Onboarding and strategy sessions at higher tiers
Documentation and community
Excellent documentation, and their sales content is genuinely useful in its own right.
09
Scalability and lock-in
Behaviour as you grow
Comfortable to around 100 seats. Reporting depth limits it before performance does.
How hard it is to leave
Low to moderate. Data exports cleanly; sequences and call history do not.
10
Strengths and watch-outs
Strengths
- Best built-in calling and sequencing of the SME tools
- Genuinely fast for high-activity reps
Watch-outs
- Expensive per seat
- Sales-only scope
- Call and SMS charges on top of licence
11
Bottom line for an SME
Excellent for outbound-heavy teams who will use the dialler every day. Overpriced for anyone who will not.
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